FAQ

Loadmonkey FAQ

What can you supply?

We offer a comprehensive range of load restraint equipment, curtain side trailer parts, commercial body parts, tarpaulins, skip nets and lorry curtains. We hold over 3000 items in stock and can supply anything from the deck of a trailer upwards.

What can you make?

Our experienced team manufacturers a comprehensive range of lorry curtains, skip nets, standard and insulated tarpaulins. We make restraint straps, TIR cords and cables to order in any size and specification. We also offer a bespoke PVC manufacturing service in a range of thicknesses from 580gsm to 910gsm for any application. If your have bespoke requirements and need specialist advice then please contact us for more information.

What are your delivery times?

We offer 24 hour nationwide delivery with goods ordered by 3pm dispatched the same day. We can offer a tracking service on request and for European or Worldwide deliveries. Premium AM, timed and Saturday delivery options are available at additional cost.

Large orders are delivered next working day on pallets using a dedicated pallet distribution network. Again Premium AM, timed and Saturday delivery options are available at extra cost

Please see below for more informtation.

Links: 

Shipping Policy

Refund Policy.

What if something is wrong with my order?

If something arrives and it is damaged or is not suitable then please contact us as soon as possible. We'll arrange to pick up the goods and where appropriate provide a replacement.

For more information, please see our

Refund Policy.

What is your returns policy?

Please see: Refund Policy

Cargo and Trailer FAQ

How should I secure my cargo?

We don't offer direct advice for operators but our experienced team can help you with advice on what products and load restraint equipment may be suitable for your application. For further advice on load restraint, please see the Road Haulage Association for more information.